FAQs

Where are the pick-up and drop-off points?
The pick-up and drop-off point is Unit 1-2 Colonnade Walk, 123-151 Buckingham Palace Road, London, SW1W 9SH.
How do we book?
You can book in person at any of our visitor centres, over the phone on 020 7341 6289, by emailing us on info@bellavistabus.com and online here!

Our visitor centres:

Victoria
4 Fountain Square, 123-151 Buckingham Palace Road, London SW1W 9SH
Opening times: Monday to Sunday - 7am to 8pm

Unit 1-2 Colonnade Walk, Victoria, London SW1W 9SZ
Opening times: Monday to Sunday - 7am to 5pm

Kensington
156 Cromwell Road, London SW7 4EF
Opening times: Monday to Sunday - 8am to 5pm

Leicester Square
11a Charing Cross Road, London WC2H 0EP
Opening times: Monday to Saturday - 9am to 7pm / Sunday - 10am to 5pm

Paddington
145 Praed Street, London W2 1RL
Opening times: Monday to Sunday - 8am to 6pm

Waterloo
Unit 31, Elizabeth House, York Road, London SE1 7NJ
Opening times: Monday to Sunday - 8:30am to 7:30pm

Are wheelchairs allowed?
This tour is not wheelchair accessible.
How long is the tour?
Subject to road conditions, the tour will last approximately 90 minutes.
Is this tour available for private hire?
Yes - feel free to email us on info@bellavistabus.com, call 020 7341 6289 or drop by any of our visitor centres and speak to one of our staff members for more info.
Can we purchase drink on board?
No - if you wish to have drinks with your meal you will have to choose this option when purchasing your ticket of choice.
Are children allowed on board?
Children between the ages of 5 and 15 are allowed to ride on our Bella Vista Bus as long as they're accompanied by a paying adult.
Do you offer group bookings?
Yes - feel free to email us on info@bellavistabus.com, call 020 7341 6289 or drop by any of our visitor centres and speak to one of our staff members for more info.